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IMPORTANT NOTICE

MAJOR CHANGES IN CREDIT CARD SERVICES

EFFECTIVE JANUARY 1, 2017, we will discontinue our partnership with Elan Financial Services (Elan). If you have an East West Bank credit card managed by Elan, you will no longer have access to card services through East West Bank, including:

  • Post payments to your account
  • Inquire about account information, such as account balance or status
  • Make changes to personal profiles, such as address changes
  • Apply for any Elan products
  • Receive other services related to Elan credit cards

Even after our partnership with Elan has discontinued, your credit card remains active. For future inquiries, you may contact Elan Financial Services by calling the number on the back of your card.

For questions about this change, please visit our branch locations or call our Customer Service Center at 1.888.895.5650, Monday-Friday, 6 am-7 pm PT, and Saturday, 9 am-5 pm PT.

East West Bank cards that are affected by this change:

FRONT
Card numbers starting with these first 6 digits:

BACK
Issuer of your card is Elan Financial Services